At MakkahZiyarat.Taxi, we respect your privacy and are committed to protecting the personal information of our customers, pilgrims, and website visitors. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website or use our Makkah Ziyarat Taxi and private transportation services.
By using our website and services, you agree to the terms described in this Privacy Policy.
1. Information We Collect
To provide reliable and efficient taxi services, we may collect certain information when you contact us, request a booking, or use our website.
The information we may collect includes:
Personal Information
- Full name
- Phone number or WhatsApp number
- Email address
- Booking details
- Pickup and drop-off locations
- Travel date and time
- Number of passengers
- Special requests or service requirements
Website Usage Information
When you visit our website, we may automatically collect limited technical information, including:
- IP address
- Browser type
- Device information
- Website pages visited
- Cookies and similar technologies
This information helps us improve website performance and provide a better user experience.
2. How We Use Your Information
We use your personal information only for legitimate business purposes, including:
- Processing and confirming your taxi bookings
- Providing Makkah Ziyarat Taxi services
- Arranging hotel pickups and drop-offs
- Communicating with you regarding your reservation
- Responding to your questions and service requests
- Improving our customer service and website experience
- Maintaining service quality and security
We do not collect unnecessary personal information and only use data required to provide our services.
3. Booking and Transportation Information
When you book a Makkah Ziyarat Taxi, we may collect journey-related information such as your pickup location, destination, travel schedule, and passenger requirements.
This information helps us arrange your transportation smoothly and ensure timely service during your visit to Makkah.
4. WhatsApp and Communication Privacy
Many customers contact us through WhatsApp, phone calls, or online contact forms.
Any information shared through these communication channels is used only for:
- Booking confirmation
- Customer support
- Service coordination
- Important travel updates
We do not sell, rent, or misuse customer communication details.
5. Cookies Policy
Our website may use cookies and similar technologies to improve website functionality and understand visitor behavior.
Cookies may help us:
- Remember user preferences
- Analyze website traffic
- Improve website performance
- Provide a better browsing experience
You can disable cookies through your browser settings if you prefer.
6. Sharing of Personal Information
We value your privacy and do not sell or trade your personal information.
Your information may only be shared when necessary for:
- Providing the requested taxi service
- Working with trusted service partners
- Complying with legal requirements
- Protecting our rights, customers, and business operations
We take reasonable steps to ensure your information remains protected.
7. Data Security
We use appropriate security measures to protect customer information from unauthorized access, misuse, alteration, or disclosure.
While no online system can guarantee complete security, we continuously work to maintain safe handling of customer data.
8. Third-Party Services
Our website may use third-party tools such as analytics services, payment providers, map services, or communication platforms.
These third parties may have their own privacy policies and practices. We encourage users to review their privacy terms when using third-party services.
9. Your Privacy Rights
You have the right to:
- Request information about the personal data we hold
- Request correction of inaccurate information
- Request deletion of your personal information where applicable
- Ask questions regarding how your data is used
To make a privacy request, please contact our support team.
10. Children’s Privacy
Our services are intended for general users, including families and pilgrims traveling to Makkah. We do not knowingly collect personal information from children without appropriate permission from their parents or guardians.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be published on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us.
MakkahZiyarat.Taxi
Private Taxi & Ziyarat Transportation Services
Makkah, Saudi Arabia
WhatsApp / Phone: +966 57 4915 372
Email: info@makkahziyarat.taxi